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"Standard & quality of food provided should be consistent."

Name: (FL Exclusive) 9 Course Great Saving Buffet Magnolia @ $19.90/Pax
Brand: The Caterers

Review of The Caterers by Ms CHUA BEE HONG GEORGINA

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5.0 /5

(Verified Purchase)

Reviewed on 27th Oct 2024

More:

Food

Service

Value

Ms CHUA BEE HONG GEORGINA
Friends/Family Event
Choa Chu Kang Loop
26th Oct 2024
35 Pax

Standard & quality of food provided should be consistent.

Reviewed on 27th Oct 2024 Verified Purchase

Very disappointed with the dishes this round:
1. Chow mien too salty
2. Vietnamese style lemongrass chicken did not have slightest taste / smell of lemongrass
3. Sotong overcooked. Too hard to chew
4. Stir fried veg was semi cooked. Very raw. ... More Whole tray wasted.
5. Iced jelly w mixed fruit cocktails served with NO jelly at all.
6. Iced tangy yuzu tasted like plain water.
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(FL Exclusive) 9 Course Great Saving Buffet Magnolia @ $19.90/Pax
provided by The Caterers

Favourite dish: sweet & sour fish

First time ordering from merchant: No

Will recommend this merchant: Not too sure

Jocelyn from The Caterers from The Caterers responded to this review

Responded on 28th Oct 2024 12:02 PM

Thank you for your feedback Ms Georgina, and I’m sorry to hear that your experience with our buffet catering did not meet your expectations. We want to assure you that this was an isolated incident and we are actively working with our kitchen team ... More to prevent any recurrence. Your satisfaction is important to us, and we appreciate your understanding. We will be in touch with you shortly.
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