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"Late delivery without anyone contacting us to update status"

Review of Xin Yi Pin Catering Pte Ltd by Mr Ryan Chong

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Latest Request for Quotations

Client Event
Corporate Full buffet for 140 guests on 27 Jan 2025
School Table rental for 0 guests on 05 Apr 2025
Corporate Buffet for 180 guests on 28 Mar 2025
3.0 /5
(Verified Purchase)
Reviewed 1 week ago
More:
Food
Service
Value
  • Mr Ryan Chong
  • Birthday
  • Tampines
  • 12th Jan 2025
  • 80 Pax
Reviewed 1 week ago Verified Purchase
Our guest told us food was nice for buffet standard . We had the Kong ba Bao the meat was nice however the bread was a little hard . Food portions were enough for our guest , however the curry chicken was a little under catered . Orh Nee dessert was ... More nice also wiped off by all our guest .

In general the food is ok however the admin side was bad . No one contacted me a day before the buffet catering date . We paid full cash and an order confirmation was send to me via email which stated the delivery will be at 11am . The catering only arrive at 1130am and all my guest was waiting for the food . By the time they completed the set up for 80pax portion. It’s 1150am .

There was no handphone number to call Xin yi pin . It was a Sunday n the office line is not open . Food line contact number also not available. No one pick up our phone call and we don’t even know if the food is coming while our guest waited .

Even if there is a traffic jam which cause the delay . There should be someone contacting us to update . Not even a HP number to contact . Very bad admin coordination
Show less
Harvest Buffet @$13/pax
provided by Xin Yi Pin Catering Pte Ltd
Favourite dish: Orh Nee
First time ordering from merchant: Yes
Will recommend this merchant: Not too sure

FoodLine Authentic Review

Reviews on FoodLine are 100% authentic, and are submitted by our past customers.

Review Summary

Customer rating: 4.5/ 5 Last 6 months
Most favourite dish: Curry Chicken
1950 reviews in total by past customers
A customer just ordered for 1 pax for 28th Jan, 5:30PM
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