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"Slow Customer Service, too early delivery, food is okay."

Review of Amici Events And Catering by Mr Gary Mok

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Reviewed on 20th Dec 2024 Verified Purchase
Food was okay, although the combination was a bit tough to navigate given we were looking for options that might be easier accessible by everybody, nearly every option had something spicy, or fried, or contains shellfish.

The worse was the ... More extremely slow customer service and communication. Order took very long to be confirmed to the point if they had said no, I might be left with no buffer time left for a plan B. Emails sent to ask if i could add on quantity were left unanswered. Would not order again given the anxiety it causes, lest one ends up with no food on the actual event day.

Food came a tad too early 55 minutes before schedule (plus i added my own 30minutes buffer), so when it was time to eat, which was nearly 90-120 minutes after it was delivered, food was no longer warm. But i suppose better early than late?
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DE LUXE BENTO, DE BOX PREMIUM & SUPREME
provided by Amici Events And Catering
First time ordering from merchant: Yes
Will recommend this merchant: No

FoodLine Authentic Review

Reviews on FoodLine are 100% authentic, and are submitted by our past customers.

Review Summary

Customer rating: 4.3/ 5 Last 6 months
Most favourite dish: Saffron Infused Long Grain Rice (it's Actually Briyani)
136 reviews in total by past customers
A customer just ordered for 1 pax for 24th Feb
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