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Xin Yi Pin Catering Pte Ltd review

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5 of 5 Xin Yi Pin Catering Pte Ltd
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"Came too early 1h++ to delivery the food. Food was soggy"
See 121,101 catering reviews

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Xin Yi Pin Catering Pte Ltd review

Exceptional 4.7/5 Last 6 months
1,893 reviews in total
Most favourite dish: Curry Chicken

FoodLine Authentic Review

Reviews on FoodLine are 100% authentic, and are submitted by our past customers.
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4.0 /5
(Verified Purchase)
Reviewed on 22nd Oct 2019
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Food
Service
Value
Reviewed on 22nd Oct 2019 Verified Purchase
A lot of my guests feed back to me that the Bee Hoon was rather tasteless and it seemed like the chef forgot to put seasoning.

Salted egg chicken was a disappointment. Should have stick to prawn paste chicken which was what we have gotten ... More previously when we ordered from the same caterer.

Orh Nee was pretty good, while the rest of the dishes were average, with more misses than hit.

More importantly I was very disturbed with the service.

Firstly, while I can understand the need for grace period of 15 to 20 minutes due traffic and weather and such, the buffet line was set up only at close to 6.30pm when I specifically asked for it to be set up from 5pm onwards, as indicated in the invoice! There was no call by the delivery crew to inform me of the delay. I have guests arriving on time at 6pm and I got to ask them to walk around Waterway Point because the buffet and chairs were not set up yet.

Secondly, when I tried calling the only telephone number listed on the company's website, nobody picks up. I was worried that the delivery crew failed to take down the order or something and not appear for the event, and there was nobody I can call to seek assistance from! I was already making plans if the delivery crew failed to show up and to provide alternate food and beverage for my guests. Definitely spoiled my experience of my daughter's baby shower.

Thirdly, we ran out of plates, cups, fork and drinks. This is the first time I encountered this, and I have already catered for some buffer. Based on my past experience, other caterers do put additional spare plates and cups underneath the buffet line so that we can use it when required. There was none available, and I got to ask my friend to go and buy more plates, cups and fork from NTUC.

Lastly, the collection time stated 8.30pm. I waited till 9.30pm and the delivery crew was nowhere to be seen!!! Again, I could not contact the delivery crew as per point 2, and that cause me a lot of distress, with Waterway Point security guard asking me repeatedly when will the delivery crew be arriving to remove the buffet line which I got no answer to and I couldn't contact anyone from Xin Yi Pin! It is fortunate that Waterway Point staff saw that I have my baby girl and son with me and they told me that they will get their cleaners to wait for the delivery crew and allow me to leave first.
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Harvest Buffet A (9 Courses) $11.90/pax ($12.73 w/GST)
Favourite dish: Orh Nee
First time ordering from merchant: No
Will recommend this merchant: No
4.0 /5
(Verified Purchase)
Reviewed on 21st Oct 2019
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Food
Service
Value
  • House Warming
  • C Bukit Batok West Avenue 6
  • 20th Oct 2019
  • 40 Pax
Reviewed on 21st Oct 2019 Verified Purchase
Set up was on time. The food portion was not alot. Food taste so so.
Harvest Buffet A (9 Courses) $11.90/pax ($12.73 w/GST)
First time ordering from merchant: Yes
Will recommend this merchant: Not too sure
4.0 /5
(Verified Purchase)
Reviewed on 21st Oct 2019
More:
Food
Service
Value
  • Baby Full Month
  • Depot Road
  • 19th Oct 2019
  • 55 Pax
Reviewed on 21st Oct 2019 Verified Purchase
Salad prawn was great, lemon chicken too.. Curry however was really diluted and bad.. N the cupcakes only look nice..too much colouring!! Overall portion is sufficient. But drinks were too little. Pickup cleaning came 1 hour late..
Baby 1st Month Buffet B
Favourite dish: Salad prawn ball with raisins
First time ordering from merchant: Yes
Will recommend this merchant: Probably
4.0 /5
(Verified Purchase)
Reviewed on 1st Nov 2019
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Food
Service
Value
Reviewed on 1st Nov 2019 Verified Purchase
Professional and most food can finished and some extra left. Will order again when have event next time.
Harvest Buffet B (10 Courses)$12.90/pax ($13.80 w/GST)
First time ordering from merchant: Yes
Will recommend this merchant: Yes
4.0 /5
(Verified Purchase)
Reviewed on 20th Oct 2019
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Food
Service
Value
Reviewed on 20th Oct 2019 Verified Purchase
I was only inform of the changes made to the timing last min
Harvest Buffet B (10 Courses)$12.90/pax ($13.80 w/GST)
First time ordering from merchant: Yes
Will recommend this merchant: Probably
4.0 /5
(Verified Purchase)
Reviewed on 20th Oct 2019
More:
Food
Service
Value
Reviewed on 20th Oct 2019 Verified Purchase
All the foods are delicious.
Harvest Buffet B (10 Courses)$12.90/pax ($13.80 w/GST)
Favourite dish: Tropical Fruit Punch
First time ordering from merchant: No
Will recommend this merchant: Yes
5.0 /5
(Verified Purchase)
Reviewed on 19th Oct 2019
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Food
Service
Value
Reviewed on 19th Oct 2019 Verified Purchase
The food was pretty good and tasty. Delivery was on time and service staff was quick and efficient. It was very much what I expected and value for money.
Harvest Buffet B (10 Courses)$12.90/pax ($13.80 w/GST)
First time ordering from merchant: Yes
Will recommend this merchant: Yes
4.0 /5
(Verified Purchase)
Reviewed on 18th Oct 2019
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Food
Service
Value
  • Buffet Catering
  • Hougang Street 22
  • 17th Oct 2019
  • 30 Pax
Reviewed on 18th Oct 2019 Verified Purchase
Fried rice was not flavourful.
Assam sotong turns out to be cuttlefish. Suggest to name to dish correctly. Other dish turns out to be good.
Harvest Buffet B (10 Courses)$12.90/pax ($13.80 w/GST)
Favourite dish: Honey drumlet
First time ordering from merchant: No
Will recommend this merchant: Yes
5.0 /5
(Verified Purchase)
Reviewed on 17th Oct 2019
More:
Food
Service
Value
Reviewed on 17th Oct 2019 Verified Purchase
Good service and good value.
Harvest Buffet B (10 Courses)$12.90/pax ($13.80 w/GST)
First time ordering from merchant: Yes
Will recommend this merchant: Probably
4.0 /5
(Verified Purchase)
Reviewed on 14th Oct 2019
More:
Food
Service
Value
  • Baby Full Month
  • Toa Payoh Lor 1a
  • 12th Oct 2019
  • 40 Pax
Reviewed on 14th Oct 2019 Verified Purchase
Generally the food and service are pretty good as feedback from my guest.
Baby 1st Month Buffet A + Joyous Peak
Favourite dish: Kuo Rou Bao
First time ordering from merchant: No
Will recommend this merchant: Probably

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