WORD. Events and Catering review

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Client	Event
Corporate	High tea bento for 45 guests on 16 Dec 2024
Corporate	Bento for 250 guests on 13 Dec 2024
Corporate	Buffet for 112 guests on 13 Dec 2024

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4.0 /5 (Verified Purchase) Reviewed on 12th Apr 2019 More: Food Service Value RC Ms Renee Choo Corporate/Company Event Lorong 6 Toa Payoh 27th Mar 2019

Food is good but service to improve Reviewed on 12th Apr 2019 Verified Purchase Asked for invoice, sent wrong party invoice then tried to check and tried to call and sms but no reponse at all Bento Box @ $5/pax First time ordering from merchant: Yes Will recommend this merchant: Not too sure

5.0 /5 (Verified Purchase) Reviewed on 11th Mar 2019 More: Food Service Value AC Ms Angela Corporate/Company Event Beach 19th Feb 2019

Efficient service and delicious food Reviewed on 11th Mar 2019 Verified Purchase Fast service and delicious food Bento Box @ $6.00/pax First time ordering from merchant: Yes Will recommend this merchant: Yes

4.0 /5 (Verified Purchase) Reviewed on 20th Feb 2019 More: Food Service Value ST Ms Sharon Tan Corporate/Company Event Pandan Road 19th Feb 2019

Reviewed on 20th Feb 2019 Verified Purchase The portion of the chicken is small and it is too hard. The tau kwa and beansprouts are too oily and salty. Bento Box @ $5/pax Favourite dish: NA First time ordering from merchant: No Will recommend this merchant: Not too sure

4.0 /5 (Verified Purchase) Reviewed on 19th Feb 2019 More: Food Service Value Ms Tracey Ting Friends/Family Event Bukit Batok West Avenue 6 11th Feb 2019 50 Pax

Nice food Reviewed on 19th Feb 2019 Verified Purchase Overall is good!!! Super Value Asian Buffet (10+1 Courses) First time ordering from merchant: Yes Will recommend this merchant: Yes

3.0 /5 (Verified Purchase) Reviewed on 13th Feb 2019 More: Food Service Value Ms Joey Birthday Singapore 9th Feb 2019 25 Pax

Good service but will not order again Reviewed on 13th Feb 2019 Verified Purchase Just to share our experience from ordering from WORD. This catering was meant for my grandma's birthday and it was ruined as we waited 2 hours waiting for the food. The food supposed to arrive at 7 pm and I called the in-charge and she ... More directed saying the driver will call back to advise the ETA. Finally, at 8:30 pm, the workers arrived just to set up the table and lay the tray etc, and went down to the car park to wait for their other colleague who was on the way with the food. He arrives with the food around 9pm and it was 2 hours late already. Caterer wanted to use a black cloth as a base for the table, it is CNY period.. & their trays were very dirty too. We decided to ask for cancellation & WORD in-charge gladly accept it and transfer it within that night. We have not tasted the food hence, we are unable to comment on it. However, I hope WORD can improve more on their communication between customers and their workers, improve their food arrival timing and their full table set up decorations too. Do note that caterer does not give you a call for confirmation of your order and will only email you to transfer the amount to their bank account, all via emails/sms only. But will we order again from WORD? No, as we were really disappointed. My review is just my two cent worth and hopes you will choose your caterer carefully. Show less Super Value Asian Buffet (10+1 Courses) First time ordering from merchant: Yes Will recommend this merchant: No

5.0 /5 (Verified Purchase) Reviewed on 9th Feb 2019 More: Food Service Value W Ms Winnie Wee Friends/Family Event Jalan Teliti 9th Feb 2019 25 Pax

Nice Food! Wonderful if delivery was on time!!! Reviewed on 9th Feb 2019 Verified Purchase Food was good but the delivery was late 2 hours. After set up, the caterer forgot the burners. Sigh! Caterer was too busy during the CNY and did not grasp the timing well and still forgot about the little stuff which were important. The caterer gave ... More discount for the late delivery. Otherwise, the buffet would be rated very good. Show less Super Value Asian Buffet (10+1 Courses) Favourite dish: Fried Rice with Anchovies, Curry Chicken First time ordering from merchant: Yes Will recommend this merchant: Not too sure

5.0 /5 (Verified Purchase) Reviewed on 9th Feb 2019 More: Food Service Value Mr Jackson Friends/Family Event Pasir Ris Street 52 9th Feb 2019 35 Pax

This indeed one of the best catering I have made. Reviewed on 9th Feb 2019 Verified Purchase Thank you so much for providing such a delicious dishes. It has definitely bake my day and all my friends gas commends that the foods are very good. Highly recommended. Will definitely order from you again . Super Value Asian Buffet (10+1 Courses) Favourite dish: All the dishes First time ordering from merchant: Yes Will recommend this merchant: Yes

3.0 /5 (Verified Purchase) Reviewed on 15th Feb 2019 More: Food Service Value Lynn Chioh Friends/Family Event Westwood Ave 9th Feb 2019 50 Pax

Late Delivery by 1.5hours, menus switched and no follow up. Reviewed on 15th Feb 2019 Verified Purchase Food was tasty (other than a try of burnt banana balls and mee siam that has gone bad) and display was nice but service is terrible. Delivery was 1.5 hours late and when it arrives, the mee siam has gone bad. WORD did offer to send a fresh batch ... More but we declined since guests were hungry after the 1.5hr wait. Was given a refund of $50. Two days after the event, when I was reviewing photos and chasing for the mee siam refund, I realised that two dishes were replaced without prior informing me - Chicken Mousse with Black Olive Canapé and mini rice kuehs were replaced with watermelon salad, chicken bits in black pepper sauce and fried fish balls. Informed WORD of this but her reply was that I should have informed her on the spot (my mistake really, that i couldn't hold back my hungry guests for a further 10mins after the 1.5hr delay to check on the delivered food when is clearly so common for caterers to send things) To make matter worse, after the initial denial that items were replaced, I was told that the items replaced are of a higher value and that Salad is an intercontinental dish (whatever this means). It has been four days since she was supposed to return to me after checking with the kitchen but there was no news since. Well, she has definitely hit the nail on the head by saying it's all my fault - ya, my fault really, for choosing WORD. Show less High Tea (10 Courses+1 Beverage) First time ordering from merchant: Yes Will recommend this merchant: No

5.0 /5 (Verified Purchase) Reviewed on 12th Feb 2019 More: Food Service Value Ms Natasha Tok 21st Birthday 9th Feb 2019 20 Pax

Food was good, but containers were damaged Reviewed on 12th Feb 2019 Verified Purchase Food was good but banana muffin was not as expected? Not sure if it actually was a banana muffin. It was nice but the sauce spilled all over the containers due to the containers being crushed. Mini Takeaway Buffet Set B Favourite dish: Epok Epok First time ordering from merchant: Yes Will recommend this merchant: Yes

5.0 /5 (Verified Purchase) Reviewed on 24th Feb 2019 More: Food Service Value E Ms Euquin Friends/Family Event Jalan Kembangan 9th Feb 2019 35 Pax

Love the food and setup, but the service can be improved. Reviewed on 24th Feb 2019 Verified Purchase The food is good and love the setup. But the service definitely need to be improved during the peak period (Ordered during the Cny weekend). Driver was an hour late even though it is stated that the food would be ready to be eaten at 12pm. The ... More food quantity is little. Understand if the pieces of fish, chicken is tagged fix to the number of headcount... But the noodle is way too little. Definitely not enough for 35pax. Show less Happiness Buffet Menu A Favourite dish: Roasted chicken First time ordering from merchant: Yes Will recommend this merchant: Probably

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