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WORD. Events and Catering review

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Tingkat
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WORD. Events and Catering review

Excellent 4.2/5 All reviews
119 reviews in total
Most favourite dish: Torpedo Prawn With Tartar Dip And Crab Meat Egg

FoodLine Authentic Review

Reviews on FoodLine are 100% authentic, and are submitted by our past customers.
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5.0 /5
(Verified Purchase)
Reviewed on 2nd Dec 2020
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Food
Service
Value
Reviewed on 2nd Dec 2020 Verified Purchase
3rd month with them. Words are very generous with their quantity but quality has plenty to improve on. Not particularly fancy their dishes with overdose of vinegar. In fact some times i don't know why vinegar is used in those dishes as well. Some ... More days the gravy is too little that you kinda eat dry rice with dry dishes. Excessive use of spices. Some hits and misses with their dishes but more misses lately. I'm taking a break from them as my wife is clearing leave . Hopefully they improve with the choice of dishes when i re subscribe in the new year
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WORD. Events and Catering Tingkat Meal (20 Days)
First time ordering from merchant: No
Will recommend this merchant: Probably
4.0 /5
(Verified Purchase)
Reviewed on 2nd Oct 2020
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Food
Service
Value
Reviewed on 2nd Oct 2020 Verified Purchase
This is the second time we order. Our worker really like the chicken cari.
We will order again if we have chance
Bento Box @ $5.50/pax
Favourite dish: Chicken Cari
First time ordering from merchant: No
Will recommend this merchant: Yes
4.0 /5
(Verified Purchase)
Reviewed on 23rd Nov 2020
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Value
Reviewed on 23rd Nov 2020 Verified Purchase
Occassional hiccups when it comes to the food. Bad vegetable or burnt overdone gravy. The monthly menu is also not uploaded or updated.
WORD. Events and Catering Tingkat Meal (20 Days)
First time ordering from merchant: No
Will recommend this merchant: Not too sure
4.0 /5
(Verified Purchase)
Reviewed on 7th Oct 2020
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Value
Reviewed on 7th Oct 2020 Verified Purchase
Food delivery was not consistent for a start and came very late like 130-2pm but after a few attempts to get it delivered at proper lunch time 12pm thereabouts, it was half the time gone for subscription. so the last 2 weeks was okay and there as ... More good variety of food everyday. perhaps my address is too far from their central kitchen so they outsource the delivery and i was probably one of the last stops. the delivery guy also drove own car and once told me he was late as he had something to do at home.
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WORD. Events and Catering Tingkat Meal (20 Days)
Favourite dish: western
First time ordering from merchant: Yes
Will recommend this merchant: Probably
5.0 /5
(Verified Purchase)
Reviewed on 3rd Sep 2020
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Value
  • phase 2
  • Dover
  • 27th Aug 2020
  • 2 Pax
Reviewed on 3rd Sep 2020 Verified Purchase
We've had countless tingkat providers this year. WORD's menu of spicy malay/indian muslim style dishes is a welcome break from the usual chinese catering fare of majority of other tingkat providers on foodline. chicken briyani, mentioned by other ... More reviewers, is clearly their winning dish!

there was a non-delivery just 2 days into the service, however the service recovery was exceptional. fantastic service and attitude, kudos!
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WORD. Events and Catering Tingkat Meal (5 Days)
Favourite dish: Chicken Briyani
First time ordering from merchant: Yes
Will recommend this merchant: Probably
4.0 /5
(Verified Purchase)
Reviewed on 25th Aug 2020
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Reviewed on 25th Aug 2020 Verified Purchase
The portion was more than reasonable. value for money, delicious food, only that they provide the wrong address for self collection.
Bento Box @ $5/pax
Favourite dish: Nasi Lemak
First time ordering from merchant: Yes
Will recommend this merchant: Yes
2.0 /5
(Verified Purchase)
Reviewed on 14th Aug 2020
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Value
  • Corporate/Company Event
  • Clementi Avenue 5
  • 14th Aug 2020
Reviewed on 14th Aug 2020 Verified Purchase
Ordered 25 bento boxes(chicken curry set) from Word Catering for corporate event scheduled at 11am on 14th August.

Delivery was supposed to come at 1030hrs, however it only came at 1145hrs. Due to the delay, our event have to be pushed back by ... More 30mins. There was no courtesy call to inform about the delay and the mobile number that was provided, was not responsive in picking up my calls.

At the event venue, instead of the chicken curry set, the food that came was a different menu altogether. No prior call was made to inform in regards to the change of menu.

I hope WORD can look into their customer service and improve on their delivery.
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Bento Box @ $5.50/pax
First time ordering from merchant: Yes
Will recommend this merchant: No
WORD. Events and Catering from WORD. Events and Catering responded to this review
Responded on 14th Aug 2020 06:26 PM
Hello Diana, we apologized on the incident today. Due to the heavy rain, the rider had refused to deliver the food. We had to come up with a contingency plan to resend a new batch of what we can do. It was really quite hectic and we didnt had enough ... More time to informed you on the problems we had back end. For the mishap today, we would like to offer you a discount on your next order.
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3.0 /5
(Verified Purchase)
Reviewed on 11th Sep 2020
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Value
Reviewed on 11th Sep 2020 Verified Purchase
Food and service was good during my 1st order but the food and service standard dropped during my 2nd time ordering. I was also reminded to settle the payment although I had settled it in full before the start of the service.
WORD. Events and Catering Tingkat Meal (10 Days)
First time ordering from merchant: No
Will recommend this merchant: Not too sure
5.0 /5
(Verified Purchase)
Reviewed on 14th Sep 2020
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Food
Service
Value
Reviewed on 14th Sep 2020 Verified Purchase
The food is mostly delicious, out of the 20 days, only the char bee hoon was not good as it was too salty.
The portions are surprisingly quite generous.
Delivery was generally OK, except for a few days when it was late.
WORD. Events and Catering Tingkat Meal (20 Days)
Favourite dish: Green curry chicken, Nasi Minyak
First time ordering from merchant: Yes
Will recommend this merchant: Yes
5.0 /5
(Verified Purchase)
Reviewed on 11th Aug 2020
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Value
Reviewed on 11th Aug 2020 Verified Purchase
Huge serving worth the value. One lunch can also be for dinner as the meals are really filling.
Meals are also tasty and good range from Indian to western food. Though me and my husband don't really like eating fish, we finish the whole fish dish ... More ourselves. Very satisfying.
Though the timing of delivery varies it still within the lunch time range.
Some days food comes before 1130am but some days 1pm.
One of the days the meal differ from menu so abit disappointed asI didn't get to try the lemon fish dish and gyoza.
Definitely will be ordering the tingkat again.
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WORD. Events and Catering Tingkat Meal (5 Days)
Favourite dish: Fried fish with Indonesia spice
First time ordering from merchant: Yes
Will recommend this merchant: Yes

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