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Le Xin Catering Group Pte Ltd review

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Le Xin Catering Group Pte Ltd review

Exceptional 4.8/5 Last 6 months
1,211 reviews in total
Most favourite dish: Curry Chicken

FoodLine Authentic Review

Reviews on FoodLine are 100% authentic, and are submitted by our past customers.
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4.0 /5
(Verified Purchase)
Reviewed on 5th Apr 2020
More:
Food
Service
Value
Reviewed on 5th Apr 2020 Verified Purchase
Food delivery time is good and accurate .
Prawn is too sweet . Fried prawn rolls portion seems too less as plate seem too empty . The rest of the foods taste goods
Mini Buffet Menu (7 courses)
Favourite dish: Curry chicken
First time ordering from merchant: Yes
Will recommend this merchant: Yes
4.0 /5
(Verified Purchase)
Reviewed on 6th Apr 2020
More:
Food
Service
Value
  • house gathering
  • Bukit Panjang Ring Road
  • 4th Apr 2020
  • 15 Pax
Reviewed on 6th Apr 2020 Verified Purchase
The food is normal and could be better.
Hope the caterer can less salt and sugar for future food.
The delivery time is ok and not too late..just on time.
Mini Buffet Menu (7 courses)
Favourite dish: Sweet and sour fish
First time ordering from merchant: Yes
Will recommend this merchant: Not too sure
4.0 /5
(Verified Purchase)
Reviewed on 30th Apr 2020
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Food
Service
Value
Reviewed on 30th Apr 2020 Verified Purchase
I opted for 3 dishes and soup option (no rice). Personally I like their dishes and it delivered on time.
Family Deluxe Dinner Tingkat - 10 Days
First time ordering from merchant: Yes
Will recommend this merchant: Yes
2.0 /5
(Verified Purchase)
Reviewed on 27th May 2020
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Food
Service
Value
  • Tingkat/ Daily Meals
  • Yishun
  • 2nd Apr 2020
  • 2 Pax
Reviewed on 27th May 2020 Verified Purchase
Food is not recommand,their vegetable did not clean ,a lot of sand in their vege,we complain two times.They have two many deep fried ,not health.
Asian Delight Dinner Tingkat - 20 Days
First time ordering from merchant: No
Will recommend this merchant: No
Le Xin Catering Group Pte Ltd from Le Xin Catering Group Pte Ltd responded to this review
Responded on 28th May 2020 09:38 AM
Dear Mrs. Chien,

Thank you for your valuable feedback.

We are truly sorry for the unpleasant experience you had been through.

As we take food hygiene matters very seriously, our team has immediately proceed to conduct an investigation. ... More

We found out that the 'sand in vegetable' case did happen last month. Our management team has issued a stern warning to the Kitchen staff and this case was reviewed to our vegetable supplier as well to ensure better quality vegetables is delivered to our kitchen. This case has been resolved since April 2020 and we will ensure such matter will not happen again.

Our Tingkat menu does include fried food items a few times in a month to suit every food preference and hence there’s more variety of food choice. It is recommended to look at the Tingkat menu of the month before ordering.

We truly appreciate your feedback and we will strive to serve you better in future.

Best regards,
Le Xin Catering Group
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3.0 /5
(Verified Purchase)
Reviewed on 15th May 2020
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Value
Reviewed on 15th May 2020 Verified Purchase
The food overall still ok. Portion not much. Packaging a bit difficult to open. It will be better if can improve on the packaging.
Family Deluxe Dinner Tingkat - 20 Days
First time ordering from merchant: Yes
Will recommend this merchant: Probably
Le Xin Catering Group Pte Ltd from Le Xin Catering Group Pte Ltd responded to this review
Responded on 1st Jul 2020 11:52 AM
Dear Ms. Jarelyn Gan,

Thank you for your valuable feedback.

We will review the portion size with the kitchen team. With regards to the packaging, please note that our choice of packaging is designed to minimize food spillage during delivering. ... More Hence, it is sealed tightly and might be slightly harder to open. We apologise for any inconvenience and seek your kind understanding in this.

Thank you for choosing Le Xin Catering Group and we hope to serve you again in the future.

Best Regards,
Le Xin Catering Group
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4.0 /5
(Verified Purchase)
Reviewed on 7th Apr 2020
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Food
Service
Value
  • Tingkat dinner
  • Bukit Batok St 21
  • 1st Apr 2020
  • 2 Pax
Reviewed on 7th Apr 2020 Verified Purchase
Not too salty or oily. So far still okay. Will try the Asian delights on the next renewal. Variety acceptable.
Family Deluxe Dinner Tingkat - 20 Days
Favourite dish: Nonya chicken cube
First time ordering from merchant: No
Will recommend this merchant: Probably
4.0 /5
(Verified Purchase)
Reviewed on 9th Apr 2020
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Food
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Value
Reviewed on 9th Apr 2020 Verified Purchase
Overall food is nice and affordable. Delivery timing is just right for us. Portion is enough for 2 pax.
Family Deluxe Dinner Tingkat - 20 Days
First time ordering from merchant: Yes
Will recommend this merchant: Probably
4.0 /5
(Verified Purchase)
Reviewed on 2nd May 2020
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Food
Service
Value
  • Tingkat/ Daily Meals
  • 203D Compassvale Road
  • 1st Apr 2020
  • 2 Pax
Reviewed on 2nd May 2020 Verified Purchase
Food is generally nice, but vege sometimes doesnt taste fresh. Delivery is punctual. Portion is enough for 2 pax.
Family Deluxe Dinner Tingkat - 20 Days
Favourite dish: Soup
First time ordering from merchant: No
Will recommend this merchant: Probably
3.0 /5
(Verified Purchase)
Reviewed on 3rd May 2020
More:
Food
Service
Value
  • Friends/Family Event
  • Jurong East
  • 30th Mar 2020
  • 3 Pax
Reviewed on 3rd May 2020 Verified Purchase
Quite a few mistakes in the 20 days package but customer service were polite and apologise profusely. Maybe because huge increase of orders due to circuit breaker.
Family Deluxe Dinner Tingkat - 20 Days
First time ordering from merchant: Yes
Will recommend this merchant: Not too sure
Le Xin Catering Group Pte Ltd from Le Xin Catering Group Pte Ltd responded to this review
Responded on 1st Jul 2020 11:53 AM
Dear Ms. Teoh,

Thank you for your valuable feedback and kind understanding.

We sincerely apologise for any inconvenience caused by our mistakes. We will provide feedback to our staff to ensure better quality services.

We will strive to ... More continuously improve and serve you better in future.

Best Regards,
Le Xin Catering Group
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3.0 /5
(Verified Purchase)
Reviewed on 13th Apr 2020
More:
Food
Service
Value
  • Friends/Family Event
  • Tampines Street 22
  • 30th Mar 2020
  • 3 Pax
Reviewed on 13th Apr 2020 Verified Purchase
Food arrived on time usually by 5:30pm.. food portion is more than sufficient for 3 persons. Soup is good.
Family Deluxe Dinner Tingkat - 20 Days
First time ordering from merchant: No
Will recommend this merchant: Probably

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