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KIM KITCHENZ review

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KIM KITCHENZ review

Excellent 4.4/5 Last 6 months
461 reviews in total
Most favourite dish: Fish

FoodLine Authentic Review

Reviews on FoodLine are 100% authentic, and are submitted by our past customers.
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4.0 /5
(Verified Purchase)
Reviewed on 7th Jul 2022
More:
Food
Service
Value
  • Tingkat/ Daily Meals
  • 21st Jun 2022
  • 2 Pax
Reviewed on 7th Jul 2022 Verified Purchase
Food delivery timing fluctuates every day. But overall food was decent, very savory, and soup was really good. Portion is a bit small for two pax
Traditional Tingkat Series - 8 Days TRIAL promo (3 Dishes 1 Soup / 4 Dishes ) *FIRST TIME* only
First time ordering from merchant: Yes
Will recommend this merchant: Probably
Kim Kitchenz from KIM KITCHENZ responded to this review
Responded on 13th Jul 2022 11:27 AM
Thank you so much for this review. We really appreciate you being a customer and we will carry on to do our best. We are so grateful for your review.
5.0 /5
(Verified Purchase)
Reviewed on 29th Jun 2022
More:
Food
Service
Value
  • Tingkat/ Daily Meals
  • Yishun Close
  • 20th Jun 2022
  • 2 Pax
Reviewed on 29th Jun 2022 Verified Purchase
I think my 5days trial was a pleasant experience n worth the money
Firstly, its so easy to order and vendor accepted immediately
First day I do not need to worry abt what time the food delivery, it came on time just before lunch time, at about ... More 1145am
The last day, there was SMS informed that it will be late delivery due to traffic, but end up they come quite early abt 11ish. Well done for the punctuality.
Food menu, quite big portion for 2pax. Me n husband have a satisfied n fully stomach, the menu also quite variety, never repeat for the past few days. Moreover, the menu is quite unique, there’s no zhi car/cai peng dishes n i can tell that vendor really put lots of effort in cooking the spices, sauces, n carefully think/plan thru the menu. Definitely will continue with them, i am satisfy with Kim Kitchen.
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Balanced Tingkat Series - 5 Days TRIAL Promo (2 Dishes 1 Soup / 3 Dishes) *FIRST TIME* only
Favourite dish: Salmon fried fish with chilli crab sauce
First time ordering from merchant: Yes
Will recommend this merchant: Yes
Kim Kitchenz from KIM KITCHENZ responded to this review
Responded on 30th Jun 2022 11:27 AM
Thank you so much for this review. We really appreciate you being a customer and we will carry on to do our best. We are so grateful for your review.
Thank you for your compliment :)
5.0 /5
(Verified Purchase)
Reviewed on 4th Jul 2022
More:
Food
Service
Value
Reviewed on 4th Jul 2022 Verified Purchase
This was the first tingkat we tried and we were surprised it tasted so good! Apart from the first day's menu which was not that appealing to us, the menu only got better throughout the 8 days. The 8 day trial is very very worthwhile given the price! ... More Alot of dishes with gravy, and the gravy is yummy! Portion size is big, more than enough to feed 2 adults and 1 child.
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Traditional Tingkat Series - 8 Days TRIAL promo (3 Dishes 1 Soup / 4 Dishes ) *FIRST TIME* only
Favourite dish: Curry vegetable
First time ordering from merchant: Yes
Will recommend this merchant: Yes
Kim Kitchenz from KIM KITCHENZ responded to this review
Responded on 6th Jul 2022 10:25 AM
Thank you so much for this review. We really appreciate you being a customer and we will carry on to do our best. We are so grateful for your review.
4.0 /5
(Verified Purchase)
Reviewed on 7th Jul 2022
More:
Food
Service
Value
  • Lunch Tingkat
  • Serangoon Central
  • 20th Jun 2022
  • 2 Pax
Reviewed on 7th Jul 2022 Verified Purchase
Didn't really eat this food mainly because family got covid and didn't had the appetite to eat. Not the caterer fault but during covid we wanted to eat something more simple.
Traditional Tingkat Series - 8 Days TRIAL promo (3 Dishes 1 Soup / 4 Dishes ) *FIRST TIME* only
First time ordering from merchant: Yes
Will recommend this merchant: Not too sure
Kim Kitchenz from KIM KITCHENZ responded to this review
Responded on 13th Jul 2022 11:27 AM
Thank you so much for this review. We really appreciate you being a customer and we will carry on to do our best. We are so grateful for your review. Hope you and family speedy recovery.
4.0 /5
(Verified Purchase)
Reviewed on 11th Jul 2022
More:
Food
Service
Value
  • Friends/Family Event
  • 17th Jun 2022
  • 2 Pax
Reviewed on 11th Jul 2022 Verified Purchase
Overall food is ok, food portion varies but acceptable for two. Some dishes are salty maybe less salt in future.
Traditional Tingkat Series - 8 Days TRIAL promo (3 Dishes 1 Soup / 4 Dishes ) *FIRST TIME* only
First time ordering from merchant: Yes
Will recommend this merchant: Not too sure
Kim Kitchenz from KIM KITCHENZ responded to this review
Responded on 13th Jul 2022 11:26 AM
Thank you so much for this review. We really appreciate you being a customer and we will carry on to do our best. We are so grateful for your review.
4.0 /5
(Verified Purchase)
Reviewed on 25th Jun 2022
More:
Food
Service
Value
Reviewed on 25th Jun 2022 Verified Purchase
Decent portions, consistent taste. Had homecooked taste. Only issue is that I asked for non spicy but 1 dish out of 5 would be spicy
Traditional Tingkat Series - 8 Days TRIAL promo (3 Dishes 1 Soup / 4 Dishes ) *FIRST TIME* only
First time ordering from merchant: Yes
Will recommend this merchant: Probably
Kim Kitchenz from KIM KITCHENZ responded to this review
Responded on 28th Jun 2022 09:50 AM
Thank you so much for this review. We really appreciate you being a customer and we will carry on to do our best. We are so grateful for your review.
4.0 /5
(Verified Purchase)
Reviewed on 2nd Jul 2022
More:
Food
Service
Value
Reviewed on 2nd Jul 2022 Verified Purchase
2nd time order and did not disappoint, taste and dish selection is good though I personally prefer non fried dishes more
Traditional Tingkat Series - Lunch/Dinner Tingkat (10 Days, 3 Dishes + 1 Soup OR 4 Dishes)
Favourite dish: Most dishes
First time ordering from merchant: No
Will recommend this merchant: Yes
Kim Kitchenz from KIM KITCHENZ responded to this review
Responded on 6th Jul 2022 10:25 AM
Thank you so much for this review. We really appreciate you being a customer and we will carry on to do our best. We are so grateful for your review.
4.0 /5
(Verified Purchase)
Reviewed on 30th Jun 2022
More:
Food
Service
Value
  • Tingkat dinner for 1 pax - 10 days
  • Anchorvale Road
  • 10th Jun 2022
  • 1 Pax
Reviewed on 30th Jun 2022 Verified Purchase
Repeat cycle for 3rd time. So far so good. Driver and support staff are very helpful with prompt response. Recommended to try.
Traditional Tingkat Series - Lunch/Dinner Tingkat (10 Days, 3 Dishes + 1 Soup OR 4 Dishes)
First time ordering from merchant: No
Will recommend this merchant: Yes
Kim Kitchenz from KIM KITCHENZ responded to this review
Responded on 6th Jul 2022 10:26 AM
Thank you so much for this review. We really appreciate you being a customer and we will carry on to do our best. We are so grateful for your review. Thank you for your repeating cycle again!
4.0 /5
(Verified Purchase)
Reviewed on 18th Jul 2022
More:
Food
Service
Value
  • Tingkat/ Daily Meals
  • 9th Jun 2022
  • 2 Pax
Reviewed on 18th Jul 2022 Verified Purchase
Food is decent but delivery is most of the time late and customer service need to improve...........
Traditional Tingkat Series - Lunch/Dinner Tingkat (20 Days, 3 Dishes + 1 Soup OR 4 Dishes)
First time ordering from merchant: No
Will recommend this merchant: Not too sure
Kim Kitchenz from KIM KITCHENZ responded to this review
Responded on 19th Jul 2022 12:42 PM
Thank you so much for this review. We really appreciate you being a customer and we will carry on to do our best. We are so grateful for your review.
3.0 /5
(Verified Purchase)
Reviewed on 6th Jul 2022
More:
Food
Service
Value
  • Tingkat/ Daily Meals
  • Bishan Street 13
  • 8th Jun 2022
  • 2 Pax
Reviewed on 6th Jul 2022 Verified Purchase
I have placed tingkat order for 2 pax last month. The delivery service and explanation was not acceptable and hence I did not even continue to the end of my plan. I terminated the service hald way through and request for a refund. I had previous ... More tingkat orders previously and this was a higher price compared to Jessie, HewTop , Ronnie etc. However, it was a HUGE disappointment.

Late delivery 2 days in a row.

Explanation for 1st day: Traffic was bad - however, there was NO notification from them to inform me that the delivery is late. Delivery came in at 7.58pm and food was cold. I had to call, only then to understand that the delivery is late. Fair enough, they offered a 1 free meal replacement. I decided it was ok.

Day 2, food delivery still came in AFTER 7.30pm. Again, the explanation was heavy traffic and hence the late delivery. I was asked to UNDERSTAND the situation, that the company takes the safety of the drivers seriously. In another words, are they trying to say other tingkat caterers do NOT care for their drivers? Because this is NOT the first time for my tingkat delivery and I have NO issues with other caterers at all.

In terms of food, it is slightly better compared to previous caterers but again the tingkat package cost is higher compared to my previous tingkat orders.

The overall experience was extremely unpleasant. I had to terminate the plan within the week and source for other caterers. I strongly NOT recommend this caterer especially if you have family members who are diabetic that needs to have dinner on time.
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Traditional Tingkat Series - Lunch/Dinner Tingkat (20 Days, 3 Dishes + 1 Soup OR 4 Dishes)
Favourite dish: nil
First time ordering from merchant: Yes
Will recommend this merchant: No
Kim Kitchenz from KIM KITCHENZ responded to this review
Responded on 7th Jul 2022 01:17 PM
Thank you so much for this review. We really appreciate you being a customer and we will carry on to do our best.

A customer just ordered for 3 pax for 2nd Dec
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