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House Of Catering F&B Pte Ltd review

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House Of Catering F&B Pte Ltd review

Good 3.2/5 Last 6 months
851 reviews in total
Most favourite dish: Curry Chicken

FoodLine Authentic Review

Reviews on FoodLine are 100% authentic, and are submitted by our past customers.
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4.0 /5
(Verified Purchase)
Reviewed on 16th Jul 2020
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Food
Service
Value
Reviewed on 16th Jul 2020 Verified Purchase
The service form the cater was excellent. They were on time and food were serviced warm when they arrived. The food were cooked extremely salty and dessert was too sweet though but portions were great.
Plush Mini Buffet @ $18.50/pax
First time ordering from merchant: Yes
Will recommend this merchant: No
4.0 /5
(Verified Purchase)
Reviewed on 28th Jun 2020
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Food
Service
Value
  • working from home due to CB by government
  • Jurong West St 42
  • 17th Jun 2020
  • 1 Pax
Reviewed on 28th Jun 2020 Verified Purchase
Charge of $10/- for microwave containers - that does not cost 50cts each - pure price gouge and rip-off. Food was average, mostly oily. Did not see a single egg or egg dish - did not realise eggs were that expensive? Food delivered everyday cold ... More - not even lukewarm.
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Lunch Family Deluxe Tingkat - 5 Days Trial
Favourite dish: none
First time ordering from merchant: Yes
Will recommend this merchant: No
4.0 /5
(Verified Purchase)
Reviewed on 1st Jul 2020
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Food
Service
Value
Reviewed on 1st Jul 2020 Verified Purchase
Decent food variety. I booked a 10 days package and twice they have missed out my rice which i have paid for. I called customer service before and they assured me it will not happen again but it did. I had no choice but to wait for the rice to come ... More before I was able to start on my meal.
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Lunch Family Deluxe Tingkat - 10 Days
First time ordering from merchant: Yes
Will recommend this merchant: No
4.0 /5
(Verified Purchase)
Reviewed on 1st Jun 2020
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Food
Service
Value
Reviewed on 1st Jun 2020 Verified Purchase
Food was good. no complaint. Delivery was fast and efficient. Soup was very delicious. However $10 charge on the packaging is abit too much.
Dinner Family Deluxe Tingkat - 5 Days Trial
First time ordering from merchant: Yes
Will recommend this merchant: Yes
House Of Catering F&B Pte Ltd from House Of Catering F&B Pte Ltd responded to this review
Responded on 1st Jul 2020 10:58 AM
Dear Mr Yiang Meng,

Thank you for choosing House Of Catering. We are glad to hear that you enjoy our catered food and services. Thank you for your feedback, we will review the charges for our microwave container packaging. And we hope that while ... More we strive to improve to serve all of our customers better, that we get your continuous support in the future.

Best Regards,
House Of Catering
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4.0 /5
(Verified Purchase)
Reviewed on 3rd Jul 2020
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Value
Reviewed on 3rd Jul 2020 Verified Purchase
The food was not bad and the eater ate the food okie

the food was not bad and the eater ate the food okie foodline
Lunch Family Deluxe Tingkat - 20 Days
First time ordering from merchant: No
Will recommend this merchant: Probably
4.0 /5
(Verified Purchase)
Reviewed on 8th Jun 2020
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Value
Reviewed on 8th Jun 2020 Verified Purchase
Cauliflower and celery was quite frequent.. There was one time where the green vege turn sour so we got to throw.. Otherwise still ok....
Dinner Family Deluxe Tingkat - 20 Days
Favourite dish: Carrot
First time ordering from merchant: Yes
Will recommend this merchant: Not too sure
House Of Catering F&B Pte Ltd from House Of Catering F&B Pte Ltd responded to this review
Responded on 1st Jul 2020 10:58 AM
Dear Ms Chew Wan lin,

Thank you for choosing House Of Catering. We value all feedback provided as we are always striving to improve to provide the best for our customers. We have issued a stern warning to the kitchen regarding the vegetable ... More issue, we ensure that such things would not occur again. We hope to receive another chance from you as we strive to serve you better.

Best Regards,
House Of Catering
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5.0 /5
(Verified Purchase)
Reviewed on 23rd Jun 2020
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Food
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Value
Reviewed on 23rd Jun 2020 Verified Purchase
Food was not oily, i like the way they cook and the taste for the daily soup. Timing of delivery was prompt and the foods packing in good condition.
Dinner Family Deluxe Tingkat - 20 Days
Favourite dish: Daily soup
First time ordering from merchant: Yes
Will recommend this merchant: Yes
3.0 /5
(Verified Purchase)
Reviewed on 7th May 2020
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Value
Reviewed on 7th May 2020 Verified Purchase
The daily vegetable dish is totally unacceptable .
The soup and meat is still ok after heated up.
Hope the caterer can do better.
Dinner Family Deluxe Tingkat - 10 Days
Favourite dish: Soup
First time ordering from merchant: Yes
Will recommend this merchant: No
House Of Catering F&B Pte Ltd from House Of Catering F&B Pte Ltd responded to this review
Responded on 1st Jul 2020 11:01 AM
Dear Ms. Ng Pei Yun,

Our sincerest apologies regarding the dishes. This feedback is of great importance to us as we strive to provide only the best food and service for our customers. We have escalated this issue to the chef and kitchen staff to ... More improve on the quality and consistency of our dishes.

We will strive to serve you better in the future.

Best Regards,
House of Catering F&B
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4.0 /5
(Verified Purchase)
Reviewed on 6th May 2020
More:
Food
Service
Value
  • Tingkat/ Daily Meals
  • Choa Chu Kang Avenue 3
  • 21st Apr 2020
  • 3 Pax
Reviewed on 6th May 2020 Verified Purchase
Everyday the vegetables dish is not fresh, one of the day it turn sour, this show the food has been put for how long.
The delivery service is good, just the food does not have consistent standard.
Dinner Family Deluxe Tingkat - 10 Days
Favourite dish: I like their tonic chicken soup
First time ordering from merchant: Yes
Will recommend this merchant: No
House Of Catering F&B Pte Ltd from House Of Catering F&B Pte Ltd responded to this review
Responded on 1st Jul 2020 11:01 AM
Dear Ms. Perlyn Soh,

Thank you for your valuable feedback.

We value your honest feedback and we apologise for your unpleasant experience. We always strive to provide the best food for our customers and we are deeply sorry for the quality of ... More food you received. We will ensure that this will not happen again as we escalate this matter to the chefs and kitchen staff.

We will strive to continuously improve to serve you better again in the future.

Best Regards,
House of Catering F&B
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3.0 /5
(Verified Purchase)
Reviewed on 30th Apr 2020
More:
Food
Service
Value
Reviewed on 30th Apr 2020 Verified Purchase
The food came quite late (close to 7pm) for my area. On one of the days, the vegetables turn sour. I ordered for the convenience during CCB but in the end I still need to heat up all the food and it doesn't taste as fresh anymore. I will not order ... More anymore.
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Dinner Family Deluxe Tingkat - 10 Days
Favourite dish: Meat
First time ordering from merchant: No
Will recommend this merchant: No
House Of Catering F&B Pte Ltd from House Of Catering F&B Pte Ltd responded to this review
Responded on 1st Jul 2020 11:01 AM
Dear Ms. Jasmine Kua,

Our sincerest apologies regarding your unpleasant experience. Our dinner delivery time ranges between 5-7pm.

Quality of food is of great importance to us and we have escalated your concerns and feedback to our chefs and ... More delivery drivers. As we do not add in any MSG or preservatives to our food, there are chances that food might turn bad when there is a huge temperature change. We seek customer’s understanding to call our hotline when it happens so we can take immediate actions.

Our greatest apologies for the inconveniences caused. We will improve based on your feedback and hope to serve you better in the future.

Best Regards,
House of Catering F&B
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