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Hock Hoe Heng Catering review

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Hock Hoe Heng Catering review

Excellent 4.3/5 Last 6 months
340 reviews in total
Most favourite dish: Curry Chicken

FoodLine Authentic Review

Reviews on FoodLine are 100% authentic, and are submitted by our past customers.
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4.0 /5
(Verified Purchase)
Reviewed on 7th Nov 2021
More:
Food
Service
Value
  • tingkat
  • Bk Serangoon Avenue 4
  • 15th Sep 2021
  • 1 Pax
Reviewed on 7th Nov 2021 Verified Purchase
Service was good but most time food was cold.
Food was good but could use less starch in the vegetable dishes .
Tingkat Dinner 20 Days Meal
Favourite dish: braised dishes
First time ordering from merchant: No
Will recommend this merchant: Probably
Gek Fang from Hock Hoe Heng Catering responded to this review
Responded on 8th Nov 2021 05:44 PM
Hi Rani,

Thank you for the feedback given to us.

Noted on your concern in the ingredients (e.g. starch). We promise to continue to work harder on every expect of our service and quality of food to better serve all customers.

Cheers!
5.0 /5
(Verified Purchase)
Reviewed on 3rd Oct 2021
More:
Food
Service
Value
Reviewed on 3rd Oct 2021 Verified Purchase
The service of tingkat provider is good. however, the dishes are not really suit to us. there is fruit provided on every friday.
Tingkat Dinner 20 Days Meal (First time customer only!)
First time ordering from merchant: Yes
Will recommend this merchant: Not too sure
Gek Fang from Hock Hoe Heng Catering responded to this review
Responded on 5th Oct 2021 09:01 PM
Hi Ms Vennice Chua! Thank you very much for the feedback given to us. We will continue to work harder on every expect of our service and quality of food to better serve all customers. Cheers!
4.0 /5
(Verified Purchase)
Reviewed on 15th Oct 2021
More:
Food
Service
Value
Reviewed on 15th Oct 2021 Verified Purchase
Food was simple and always got 1 fried item. Dont really look forward to the meals everyday and was hoping it ends soon. The dishes dont give a feeling of home-cooked meals.
Tingkat Dinner 10 Days Meal (First Time Customer only!)
First time ordering from merchant: Yes
Will recommend this merchant: No
Thomas from Hock Hoe Heng Catering responded to this review
Responded on 17th Oct 2021 02:36 PM
Hi Ms Karen, thank you for you support over the past month or so and we appreciate your feedback as it will help us improve.
Our team will be following up with you to understand and gather more feedback/information from you as well as providing you ... More w a service recovery.

As we are still relatively quite new in the industry (6month old), we are constantly trying to improve and suit every customer taste bud and of course providing you guys with the best service as well as value where possible. Meanwhile, we will continue to work harder and hopefully we will better serve you when there is a chance to
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4.0 /5
(Verified Purchase)
Reviewed on 4th Oct 2021
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Food
Service
Value
Reviewed on 4th Oct 2021 Verified Purchase
Vegetables are mostly yellowish as per the previous reviews (which proves their point) and delivery timing for mine is about 3-4pm which unfortunately when I start dining in on them at 6-7pm there's more than a few times the dishes are spoilt (sour ... More smell). Comes with two soups for two paxes. Some are really good, but most are just bland. Dishes comes very randomly as well, with random fruits and eclairs on some days then 2/20 dinner has siew mais lol
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Tingkat Dinner 20 Days Meal (First time customer only!)
First time ordering from merchant: Yes
Will recommend this merchant: No
Gek Fang from Hock Hoe Heng Catering responded to this review
Responded on 14th Nov 2021 05:27 PM
Hi Ms Jasmine Eleanor Ng!

Thank you for the feedback provided.

Noted on your concerns regarding to the delivery timing. Our delivery timing is within 3pm to 7pm (Time might varies due to traffic jam, bad weather, etc.). We apologies if we ... More are unable to meet your requirements.

No worries, we will continue to work on the quality of our food and come up with more varieties on our menu to serve everyone better.

Cheers!
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4.0 /5
(Verified Purchase)
Reviewed on 17th Sep 2021
More:
Food
Service
Value
  • Friends/Family Event
  • Yishun Street 11
  • 3rd Sep 2021
  • 2 Pax
Reviewed on 17th Sep 2021 Verified Purchase
Food is nice , would be better if less salt ,but I will consider to order again in the future . Thanks
Tingkat Dinner 10 Days Meal
First time ordering from merchant: Yes
Will recommend this merchant: Probably
Gek Fang from Hock Hoe Heng Catering responded to this review
Responded on 20th Sep 2021 10:26 AM
Hi Ms Joy Tan! Thank you for the feedback given to us. We will continue to work harder on our quality of food to better serve all customers. Cheers!
4.0 /5
(Verified Purchase)
Reviewed on 29th Sep 2021
More:
Food
Service
Value
Reviewed on 29th Sep 2021 Verified Purchase
Well, the portion is real small. Thus I requested for more and the picture provided was when I requested more. Its still a bit too little....
Tingkat Dinner 20 Days Meal (First time customer only!)
Favourite dish: chicken
First time ordering from merchant: Yes
Will recommend this merchant: Not too sure
Gek Fang from Hock Hoe Heng Catering responded to this review
Responded on 2nd Oct 2021 08:53 PM
Hi Ms Lynda Chin! Thank you for the feedback given to us. We will continue to work harder on every expect of our service and quality of food to better serve all customers. Cheers!
4.0 /5
(Verified Purchase)
Reviewed on 3rd Oct 2021
More:
Food
Service
Value
  • Tingkat Dinner 10 Days Meal (First Time Customer only!)
  • Yishun Street 61
  • 30th Aug 2021
  • 2 Pax
Reviewed on 3rd Oct 2021 Verified Purchase
Has provided feedback through Whatsapp instead. But overall, portion is reasonable. Well balanced meal. Food delivery is reliable and always on time!
Tingkat Dinner 10 Days Meal (First Time Customer only!)
First time ordering from merchant: Yes
Will recommend this merchant: Probably
Gek Fang from Hock Hoe Heng Catering responded to this review
Responded on 5th Oct 2021 08:59 PM
Hi Ms Meili! Thank you very much for the feedback given to us. We will continue to work harder on every expect of our service and quality of food to better serve all customers. Cheers!
4.0 /5
(Verified Purchase)
Reviewed on 14th Sep 2021
More:
Food
Service
Value
Reviewed on 14th Sep 2021 Verified Purchase
Ordered the 4 dishes for 2 Pax for 10 days trial dinner tingkat but unfortunately the food is not to our liking.
Taste can be better improved.
Neverthless, Service is good.
Tingkat Dinner 10 Days Meal
First time ordering from merchant: Yes
Will recommend this merchant: No
Gek Fang from Hock Hoe Heng Catering responded to this review
Responded on 16th Sep 2021 12:12 AM
Hello Ms Rusk Poon, thank you very much for the feedback given to us. We will continue to work harder on every expect of our service and quality of food to better serve all customers. Cheers!
4.0 /5
(Verified Purchase)
Reviewed on 28th Sep 2021
More:
Food
Service
Value
Reviewed on 28th Sep 2021 Verified Purchase
Food is nice, portion just nice for two pax, no repeat of dishes every day. The soup is very nice and not oily.
Tingkat Dinner 10 Days Meal
First time ordering from merchant: No
Will recommend this merchant: Yes
Gek Fang from Hock Hoe Heng Catering responded to this review
Responded on 2nd Oct 2021 08:55 PM
Hi Mr Andson Ngu! Thank you for the feedback given to us. We will continue to work harder on every expect of our service and quality of food to better serve all customers. Cheers!
5.0 /5
(Verified Purchase)
Reviewed on 2nd Oct 2021
More:
Food
Service
Value
Reviewed on 2nd Oct 2021 Verified Purchase
Food and soup was up to expectations, with a good mixture of variety and good value pricing as well.
Tingkat Dinner 20 Days Meal
First time ordering from merchant: Yes
Will recommend this merchant: Yes
Gek Fang from Hock Hoe Heng Catering responded to this review
Responded on 2nd Oct 2021 08:51 PM
Hi Ms Karen Ong! Thank you very much for the feedback given to us. We will continue to work harder on every expect of our service and quality of food to better serve all customers. Cheers!

A customer just ordered for 1 pax for 8th Dec, 6:00PM
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