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Empire Food Catering Pte Ltd review

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Empire Food Catering Pte Ltd review

Excellent 4.3/5 Last 6 months
302 reviews in total
Most favourite dish: Curry Chicken

FoodLine Authentic Review

Reviews on FoodLine are 100% authentic, and are submitted by our past customers.
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2.0 /5
(Verified Purchase)
Reviewed on 8th Oct 2020
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Food
Service
Value
Reviewed on 8th Oct 2020 Verified Purchase
The vegetables were terrible as there was no harmony in the taste of the vegetable and the gravy. It went on throughout the whole cycle.
The taste quality of the other food was very inconsistent, sometimes it’s good sometimes it’s just bad. ... More
There was one day where the curry chicken was tasteless. The gravy was fine but the chicken itself has no taste. How can a catering company even go wrong with curry chicken when it’s one of the most basic dish.
I have indicated that I do not want any fish with bones, so the customer service called to asked of Im okay with fish that has big bones to which I agreed, but they still came with fish with small bones for the cycle. I basically gave up on them.
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Asian Delight - 20 days
First time ordering from merchant: Yes
Will recommend this merchant: No
Empire Food Catering Pte Ltd from Empire Food Catering Pte Ltd responded to this review
Responded on 12th Oct 2020 11:44 AM
Greetings Ms. Evangeline,

Thank you for your valuable feedback. We would like to express our sincerest apologies on the unpleasant experience and your feedback has been escalated to our operations team for them to note and to improve.

We are ... More truly sorry for the dissapointment caused. Please feel free to write in to us via email and our CSO will be able assist you from there.

Our team truly appreciate your kind patience.

Best regards,
Empire Food Catering
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5.0 /5
(Verified Purchase)
Reviewed on 20th Sep 2020
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Food
Service
Value
Reviewed on 20th Sep 2020 Verified Purchase
Have been with this caterer for a while. Food portion is good and enough even to feed my teenage boys. Little disappointed with occasional dishes turn bad.
Family Deluxe (Dinner)- 20 days
Favourite dish: Soap
First time ordering from merchant: No
Will recommend this merchant: Probably
4.0 /5
(Verified Purchase)
Reviewed on 9th Sep 2020
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Food
Service
Value
  • Tingkat Dinner
  • Bangkit Road
  • 3rd Aug 2020
  • 2 Pax
Reviewed on 9th Sep 2020 Verified Purchase
The menu for the 20 days provide a good variety. Requested for tiffin carrier but food was served in microwavable ware for 6 out of the 20 days.
Asian Delight - 20 days
Favourite dish: Braised dishes
First time ordering from merchant: Yes
Will recommend this merchant: Probably
5.0 /5
(Verified Purchase)
Reviewed on 12th Aug 2020
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Value
Reviewed on 12th Aug 2020 Verified Purchase
Overall the food is good, value for money. The rice given is quite alot, can just order 2x for 3 pax meal.
Family Deluxe (Dinner) - 10 days
Favourite dish: The soup is good
First time ordering from merchant: Yes
Will recommend this merchant: Yes
5.0 /5
(Verified Purchase)
Reviewed on 18th Jul 2020
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Value
Reviewed on 18th Jul 2020 Verified Purchase
Food was tasty especially the soup. Portion was generous. The packing of the food was done properly with no spillage.
Family Deluxe (Dinner) - 5 days Trial
Favourite dish: Soup
First time ordering from merchant: Yes
Will recommend this merchant: Yes
4.0 /5
(Verified Purchase)
Reviewed on 8th Jul 2020
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Reviewed on 8th Jul 2020 Verified Purchase
Of the other tingkat providers, this is one of the best so far. Food suit our taste, portion just nice. Variety is good. Only a little early. Order for lunch. Food arrived at 10 am.
Family Deluxe (Lunch) - 10 days
First time ordering from merchant: Yes
Will recommend this merchant: Yes
5.0 /5
(Verified Purchase)
Reviewed on 3rd Jul 2020
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Value
Reviewed on 3rd Jul 2020 Verified Purchase
The food type is pretty generous as I ordered the 4 dishes type order.

Good selection of 1 meat, 1 seafood, 1 veggie and another meat/veggie.

Maybe its my location, but the food comes to early for me. Hence need to reheat by lunch time. ... More Otherwise, the time consistency is great.
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Family Deluxe (Lunch) - 10 days
First time ordering from merchant: Yes
Will recommend this merchant: Yes
4.0 /5
(Verified Purchase)
Reviewed on 1st Jul 2020
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Value
Reviewed on 1st Jul 2020 Verified Purchase
Lunch Delivery is way too early (around 10am) and yet the deliveryman did not even ring the bell to notify collection (I did feedback to foodline but still no change). Once i was busy with work and only remember collect it around 1pm, resulting in ... More the veg dish not nice and starting to turn bad.
Overall the food taste is still good, especially the soup which i look forward to every lunch.
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Family Deluxe (Lunch) - 10 days
Favourite dish: Soup
First time ordering from merchant: Yes
Will recommend this merchant: Not too sure
3.0 /5
(Verified Purchase)
Reviewed on 18th Jun 2020
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Reviewed on 18th Jun 2020 Verified Purchase
Okie....food not bad but till the end of the order.
A few dishes is repeated.
Especially the shedder cucumber
Family Deluxe (Dinner) - 10 days
Favourite dish: Meat
First time ordering from merchant: No
Will recommend this merchant: Not too sure
Empire Food Catering Pte Ltd from Empire Food Catering Pte Ltd responded to this review
Responded on 1st Jul 2020 10:40 AM
Dear Ms Alvin/liz,

Thank you for choosing Empire Food Catering. We value your feedback that serves for us to improve on our food and services rendered. We will take note of this and work to improve on our menu and the variety of food served. As ... More we strive to continuously improve, we hope to receive your support in the future.

Best Regards,
Empire Food Catering
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4.0 /5
(Verified Purchase)
Reviewed on 10th Jun 2020
More:
Food
Service
Value
Reviewed on 10th Jun 2020 Verified Purchase
The food quality is okay however the taste of some dishes is weird thus not recommended for fussy eaters. The packaging is sometimes quite oily.
Family Deluxe (Dinner) - 10 days
First time ordering from merchant: Yes
Will recommend this merchant: Probably

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