Chinese New Year GONG XI FA CAI! Book your CNY menus now to avoid disappointment! Chinese New Year

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Customer Reviews of this Caterer

5.0 /5
(Verified Purchase)
Reviewed 1 week ago
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J
Ondeh Ondeh Cake
Reviewed 1 week ago Verified Purchase
Ordered for a last minute event and able to accommodate to the order. Cake is small but great for a gift! Flavour of the cake Ondeh Ondeh is nice.
Cakes Menu
Favourite dish: None
Least favourite dish: None
First time ordering from merchant: No
Will recommend this merchant: Yes
5.0 /5
(Verified Purchase)
Reviewed 2 weeks ago
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Value
  • Yap Jun Weng
  • 2 reviews
  • Birthday
  • Serangoon North Avenue 1
  • 30th Dec 2024
Delicious cake! Recommended!
Reviewed 2 weeks ago Verified Purchase
Cake arrived in good condition! Very yummy and parents loved the cake too as its not too sweet. Will order again next time!
Cakes Menu
Favourite dish: None
Least favourite dish: None
First time ordering from merchant: No
Will recommend this merchant: Yes
5.0 /5
(Verified Purchase)
Reviewed on 23rd Dec 2024
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Value
Y
  • YF
  • 11 reviews
  • Lunch
  • 23rd Dec 2024
Cute mini Christmas cake
Reviewed on 23rd Dec 2024 Verified Purchase
Very cute mini brownie cake but i think i misunderstood the catalogue. The mini cake cannot possibly feed 8 to 15 persons. Everyone thought it was very pretty and cute but may not be value money.
Christmas Cakes
Favourite dish: Brownie
Least favourite dish: None
First time ordering from merchant: Yes
Will recommend this merchant: Not too sure
5.0 /5
(Verified Purchase)
Reviewed on 23rd Dec 2024
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Service
Value
  • Ms Joreal
  • 8 reviews
  • Festive Celebration
  • Wilby Road
  • 22nd Dec 2024
Order the brownie cake. Not so sweet and good to point.
Reviewed on 23rd Dec 2024 Verified Purchase
Party at my relative place. Brownie cake was amazing good. Chocolate log cake was just normal taste. Delivery was good. Packaging was presentable toom great message on the box!
Christmas Cakes
Favourite dish: Brownie cake
Least favourite dish: All good
First time ordering from merchant: Yes
Will recommend this merchant: Yes
1.0 /5
(Verified Purchase)
Reviewed on 21st Dec 2024
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Value
  • Shuting
  • 3 reviews
  • House Warming
  • Collect From Merchant At Pandan Loop
  • 20th Dec 2024
Frustrating Experience and Misleading Cake Size
Reviewed on 21st Dec 2024 Verified Purchase
Ordered and indicated self-collection at 9pm. Arrived at the location at 9pm but realized an access card is required to access the lift area to the shop. Tried texting and calling via calls and WhatsApp but couldn’t reach them at all. Googled and ... More found another number, but that didn’t work either. Even tried leaving a message on Instagram. We drove around the area trying to find another entrance, but all required an access card. Decided to just wait at the car exit area until 10pm since we indicated cake collection time from 9-10pm. Finally, after waiting for 44 minutes, we saw someone exiting the building. We stopped her, and luckily she was from the bakery. Finally, someone passed us the cake after waiting for so long. Reached home, opened the cake, and was shocked to see how small it was. The order description stated it serves 8-15 people, which felt misleading.

Overall, the experience was extremely frustrating and disappointing. The lack of clear instructions on how to access the shop and the inability to reach anyone for help were unacceptable. The size of the cake was a major letdown and did not match the description provided. The cake was about the size of my husband’s palm. We felt both inconvenienced and deceived. We hope the bakery will address these issues to prevent other customers from going through the same ordeal.
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Christmas Cakes
Favourite dish: None
Least favourite dish: None
First time ordering from merchant: Yes
Will recommend this merchant: No
Bob The Baker Boy Pte Ltd from Bob the Baker Boy responded to this review
Responded on 25th Dec 2024 01:28 PM
Hi Shuting, we deeply apologise for your experience. Your frustration is definitely not the kind of feeling we wish for our customers to have and we hope to be able to make it right with you.

Our team has reached out to you over WhatsApp. We hope ... More to hear from you soon.
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See 26 reviews of Bob the Baker Boy

About this Caterer

Bob the Baker Boy

Bob the Baker Boy is Singapore's leading healthy customised cakes specialist. We pride ourselves in using soft and moist chiffon cake layers, and we are lower in sugar than regular customised cakes. Our cakes are diabetic friendly - Guests with diabetes may enjoy our cakes in moderation.
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